Suiun
1300-61 Gora, Hakone, Japan, 250-0408
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Re
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About Suiun
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. The ryokan offers complimentary parking for guests who arrive with their own mode of transport.Reception services featuring luggage storage are available to cater to your requirements.Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The ryokan is completely smoke-free.In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at ryokan are equipped with linen service and air conditioning. At Suiun , a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker and instant tea. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. During your visit, indulge in a range of delightful culinary choices at ryokan to enhance your experience. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.Indulge in the numerous pursuits available at Suiun . Treat and spoil yourself by stopping at massage, steam room, spa and sauna for a memorable experience.
Service & Facility
General Facilities and Services
- Restaurant breakfast
- Restaurant dinner
- Western breakfast
Cleanliness and safety
- Body thermometer
- Cashless payment service
- Daily disinfection in all rooms
- Daily disinfection in common areas
- Face coverings on staff
- First aid kit
- Hand sanitizer
- Hot water linen and laundry washing
- Physical distancing of at least 1 meter
- Room sanitization opt-out available
- Rooms sanitized between stays
- Safe dining setup
- Staff trained in safety protocol
- Sterilizing equipment
- Temperature check for guests and staff
- Doctor/nurse on call
- Free face masks
- Guest rooms seal after sanitization
- Protective screens in common areas
- Professional-grade sanitizing services
Languages spoken
- English
- Japanese
Things to do, ways to relax
- Sauna
- Massage
- Spa
- Spa/sauna
- Steamroom
- Garden
- Private bath
Swimming soaking
- Hot spring bath
Access
- CCTV in common areas
- CCTV outside property
- Fire extinguisher
- Front desk [24-hour]
- Non-smoking rooms
- Security [24-hour]
- Smoke alarms
- Check-in [24-hour]
- Safety/security feature
- Adult-only property
Getting around
- Car park [free of charge]
- Car park [nearby]
- Car park [on-site]
- Bicycle parking
Accessibility
- Wheelchair accessible
Internet access
- Free Wi-Fi in all rooms!
- Internet
- Internet services
- Wi-Fi in public areas
Dining, drinking, and snacking
- Restaurants
- Vending machine
- Bottle of water
- Alcohol
Services and conveniences
- Air conditioning in public area
- Daily housekeeping
- Elevator
- Invoice provided
- Luggage storage
- Smoke-free property
- Safety deposit boxes
- Heating in public area
- Smoking area
- Gift/souvenir shop
- Shared lounge/TV area
Available in all rooms
- Air conditioning
- Shower
- Towels
- Non-smoking
Location
1300-61 Gora, Hakone, Japan, 250-0408
1300-61 Gora, 箱根, 日本, 250-0408
Airports
- Haneda Airport (HND)74.4 kilometers to
- Mt. Fuji Shizuoka Airport (FSZ)93.74 kilometers to
Public transportation
- Hakone Tozan Cable Car Koen Shimo Station0.03 kilometers to
- Hakone Tozan Cable Car0.21 kilometers to
Hospital or clinic
- Hakone Rehabilitation Hospital2.74 kilometers to
Convenience store
- Lawson0.57 kilometers to
Cash withdrawal
- ATM0.15 kilometers to
Policies
From stays on Tuesday, July 1, 2025, the method of providing meals to guests with allergies to the 28 specified ingredients will be changed.
Guests with allergies to any of the 28 specified ingredients can request a "low-allergen menu." If you wish to request this, please indicate so in the remarks column.
・We are unable to accommodate requests regarding specific ingredients or cooking methods.
・Applications for the "low-allergen menu" must be made at least two days in advance. Thank you for your understanding.
・We are unable to accommodate allergies to ingredients other than the 28 specified items, changes to ingredients due to medication or pregnancy, or dislikes of certain foods.
For more details, please check the official website.
Guests must be 13 years of age or older to stay.
In-room amenities will be provided in lobby. Please reach out to hotel staff.
For the guest who booked meal plan . This property does not offer vegetarian, vegan, pescatarian or halal food. This property offers meals based on Seafood (Japanese-style Kaiseki).
Notice of Implementation of Low-Allergen Meal Provision
Starting from stays on Tuesday, January 14, 2025, the method of providing meals to guests with allergies to the 28 specified ingredients will be changed. This notice is intended for all guests with food allergies, including those who have stayed with us in the past, so please be sure to read it carefully. *For reservations made by November 30, 2024, for stays on or after January 14, 2025, we will be contacting guests regarding the changes in allergy accommodations. If you have any questions, please let us know. For more details, please check our official website.
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【提醒您】加床規定依房型而異，請查看各房型的人數限制瞭解詳細規定。
- 嬰兒年齡：0 歲 (在不加床之情況下可免費與大人同住)
- 兒童年齡：0 歲 至 0 歲
- 兒童是否免費入住：是 (如需加床，須加收額外費用)
- 最小入住年齡：0 歲